When we were creating Holibae, we knew we wanted to be super efficient, make an impact, and create some super fun designs. With that, came the decision of using Print on Demand to help us achieve the way we wanted to run our apparel line.
We loved the thought of the product made especially for you as soon as you place an order. Making products on demand instead of ordering in bulk helps to reduce overproduction. This made us realize how amazing it is to have a thoughtful purchasing decision!
So... how does Print on Demand work?
Well, good question. To break it down into the simplest answer, here's how the process goes —
- We create a design for our apparel, and upload a product listing through a third party app on our website. We chose to work with Printify, as we could be selective of what manufacturer we work with, and therefore be selective of the consistent quality and location of production.
- When you come to our website purchase this product, an order is placed with the printing manufacture company we work with to print your product exactly to the specifications.
- Once the company has printed your product, they will ship it directly to you from their warehouse. You will receive all order and shipping updates via email either from us directly, or occasionally from Printify.
- Once you receive your product and post a picture on the 'Gram please make sure to tag @holibae.ca and show off your NEW holiday apparel!
We work with two manufacturers - one in Canada (Ontario), the other in the USA (California). This helps to ensure you get the quickest production and delivery based on your location, along with avoiding any extra taxes/duties! Our website is set up by USA/Canada collections for this reason to ensure you order based on location.
Because every item is printed to order, we do not offer refunds on items - so please ensure you are double checking the provided measurements before you place your order. If there is anything wrong with your order upon receiving it, please contact us asap and we will work together to resolve it as best as we can. Once an order is sent into production, which can happen quickly after an order is placed, we are unable to cancel or make any changes to the order.
So, now you know all about Print-On-Demand!
Happy Shopping and thank you for making a sustainable purchase!