Who does your designs?
We collab with local artists, currently from the Calgary area.
How long does production and shipping take?
On average we have seen most orders be delivered within 1 week of ordering. Production and shipping times do fluctuate depending on demand. You will receive a tracking number via e-mail once your order is shipped.
Once you place an order, it's sent directly to our Canadian or American manufacturer depending what collection you ordered from. Their turnaround time is very quick and can be anywhere from the same day-2 days after the order. Shipping partners used include Canada Post, DHL and Asendia throughout Canada, and United States Postal Service or Asendia in the USA, so the shipping time can vary depending on how many items you ordered, and where you live.
Can I return or exchange my item?
Since each item is printed as a custom order once you place an order, we do not offer exchanges or returns. If there is a defect, please contact us straight away and we will do our best to fix it! So please make sure to look at the exact measurements for sizing prior to placing your order.
How do I take care of my items?
Your garments will come with a product care sheet directly from the manufacturer. Most items are machine washable. To ensure a long life, we recommend turning your shirt inside out and hang drying your garments. However, you can tumble dry them on low if you prefer inside out. Our designs are heat pressed onto the garments, so please do not iron the designs, as the direct heat may ruin them.
For any other questions, please contact us here.